How to Book and Manage Classes on BookWhen (our booking system)

Option 1: Booking a Single Class

1. Browse the calendar and click on your desired class

2. Click "Select" next to the Single Class ticket option

3. Click "View selections" or the shopping cart icon to proceed

4. Enter any discount codes if applicable

5. Click "Book now"

6. Provide your email address and complete the booking form

7. Follow payment instructions

Option 2: Using / buying a Class Pass

1. Browse the calendar and locate the Passes section at the top of the booking page

2. Click "Select" next to your preferred pass option

3. Important: You must book at least one class when purchasing a pass

4. To book a class with your pass:

- Navigate to your desired class date

- Click "Select" next to the Single Class ticket

- You'll see this appear in your cart as a "Pass Use"

5. Proceed to checkout by clicking "View selections"

6. Complete the booking using the same email address used to purchase the pass

7. Fill in attendee details as requested

Managing Your Pass

1. After your first booking, you'll receive an invitation to create a password

2. Log into your account to:

- View remaining uses on your pass

- Check the pass expiry date

- Book additional classes using your pass

- Cancel or transfer bookings (if allowed by the event organiser)

**Important Notes:**

- You don't need to schedule all your pass classes at once

- Always use the same email address when booking with your pass

- If you have multiple passes, the system will use the oldest pass first

- Passes cannot be used for courses, group bookings, or free tickets

- If you enter a discount code, it will override your pass use